Privacy Policy

Last Updated: August 23, 2026

Capital Flow Solution, LLC (“CapitalFlow Solution,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website at https://www.capitalflowsolution.com, interact with our chatbot, or communicate with us (including by text message).

By using our website or services, you agree to this Privacy Policy.

1. Information We Collect

We may collect the following information:

• Contact information you provide (name, email address, phone number, business name)
• Loan and property details you share during a chatbot conversation when requesting funding
• Communication records from our website chatbot, email, phone, or SMS
• Technical information such as IP address, browser type, device information, and pages visited (collected automatically through cookies and similar technologies)
• Mobile phone numbers and SMS consent records if you opt in to text messaging through the chatbot

2. How We Use Your Information

We use your information to:

• Respond to your funding inquiries and provide customer support
• Evaluate loan scenarios and process applications for private money / hard money real estate loans (including fix & flip, bridge, ground-up construction, and DSCR financing)
• Send you customer care messages, status updates, and follow-up communications when you have opted in
• Improve our website and services
• Comply with legal and regulatory requirements
• Protect against fraud and maintain the security of our systems

3. SMS / Text Messaging and Mobile Information

If you choose to receive text messages from Capital Flow Solution, LLC by opting in through our website chatbot, we will only use your mobile number for the messages you consented to — primarily customer care, inquiry follow-up, loan status updates, and related support regarding our real estate lending services.

Required Mobile Information Disclosure:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

You can opt out at any time by replying STOP. For help, reply HELP. Message and data rates may apply. Message frequency varies.

4. How We Share Your Information

We do not sell your personal information.

We may share information only in these limited situations:

• With trusted service providers and subcontractors who help us operate (for example, website hosting, CRM, messaging platforms, and underwriting support), under confidentiality agreements
• When required by law or legal process
• To protect the rights, property, or safety of Capital Flow Solution, LLC, our clients, or others
• In connection with a business transfer (such as a merger or sale of assets)

We never share mobile phone numbers or SMS opt-in consent data with third parties or affiliates for marketing or promotional purposes.

5. Cookies and Tracking

We use cookies and similar technologies to improve website performance, understand how visitors use our site, and enhance your experience. You can manage cookies through your browser settings.

6. Data Security

We use reasonable technical and organizational measures to protect your information. However, no method of transmission over the internet is completely secure.

7. Data Retention

We keep your information only as long as needed to provide our services, meet legal obligations, resolve disputes, and enforce our agreements.

8. Your Rights and Choices

Depending on your location, you may have the right to access, correct, or delete your personal information, or to opt out of certain communications. To exercise these rights, or if you have questions, contact us using the information below. You can always opt out of SMS by replying STOP.

9. Children’s Privacy

Our services are intended for real estate investors and businesses. We do not knowingly collect information from anyone under 18 years of age.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of those sites.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date at the top will reflect the most recent version. Continued use of our website after changes means you accept the updated policy.

12. Contact Us

If you have questions about this Privacy Policy, please contact:

Capital Flow Solution, LLC 
Email: info@capitalflowsolution.com 
Phone: 888-643-6999